Computer Repair Services
We Service & Repair All Types of Computers
Alpha Computer Experience located in Bolingbrook, IL offers comprehensive onsite computer repair services. Our skilled technicians will perform a professional evaluation and will recommend the best solutions for repair. We then provide pricing, options, and complete the requested repair of your choice. Once the repair is completed, our technician will proceed with any necessary configuration and testing to ensure that your computer is running properly again.
We pride ourselves in offering comprehensive and complete computer repairs to meet each of our customers individual needs. We also offer flat rate package pricing for most standard in-shop computer services.
We service & repair a wide range of computer and technology products including:
- Name Brand & Custom Desktops
- All Name Brand Laptops
- Windows & Mac OSX Computers
- Tablets (Android & iPads)
- Smartphones (Android)
- WiFi Routers, Modems & Printers
- Wired & Wireless Networks
- Windows & Mac Server Support
- Surveillance & Computer Security
We Also Welcome Any Custom Computer Repair or Support Requests Not Listed Above
On-Site Computer Service & Maintenance
Our Bolingbrook, IL computer repair shop provides on-site service typically to Bolingbrook, Naperville, Woodridge, Lisle, Plainfield, Aurora, North Aurora, Warrenville, Downers Grove, Westmont, Darien, Lemont, and Romeoville. If your town is not listed, feel free to call and ask if we service your community. We require someone 18 years of age or older to be present. By scheduled appointment or emergency.
Free Basic In-Shop Computer Repair Estimate
Please call us when you need your computer serviced. We will spend a few minutes giving you free assistance to determine the issue. If the problem requires a service call or advanced diagnostics, we can schedule that too. * For advanced troubleshooting diagnoses, there can be a minimum charge of $37.50.
Pick-up and Drop-Off Services Available
Within 15 miles of our Bolingbrook, IL location, we will pick-up and drop-off your computer after repairs have been performed. We require someone 18 years of age or older to be present. Does not include parts and labor. On-site service billed additionally. Appointment must be scheduled at least one day in advanced.
Remote IT Support
Let us connect to your computer remotely. You can see what we are doing in real-time. Great for troubleshooting software issues, program installs, and updates. We provide remote assistance for error messages, slow computer, email problems, consulting, and much more.
If your computer has an active high-speed internet connection, can open a browser, a view our website, we typically can fix it remotely. Just click on remote support to get started. By scheduled appointment only. Evening appointments are available upon request.
Hardware repairs come with a 30 day labor warranty. If your computer breaks down with the same problem within 30 days of the repair, we will fix it at no labor cost to you. Any warranty work must be inspected, diagnosed, and performed by an Alpha Computer Experience computer repair technician or the warranty is void. No warranty for virus/malware/adware infections, operating system crashes, or software issues. Parts used for repair, or any equipment/supplies sold to you are subject to the manufacturer's warranty only. Most manufacturer warranties generally last about 12 months. Please ask us for details to specific parts, equipment, or supplies that you purchase. All sales are final. No refunds. If you are not 100% satisfied with any of our services, Alpha Computer Experience will do everything reasonable to resolve the problem for you.
Note: For each on-site service call, the hourly charge is also the minimum charge. Additional time billed at 30 minute increments rounded up. All service rates are for labor charges only and excludes costs of parts.