We Can Recover Your Files
Accidentally deleted or lost an important file? Our computer technicians are here to rescue your data. If you have a recent backup of your data, we can restore specific files or recover your entire computer from your backup. We also provide services to recover deleted and lost files.
Lost File Recovery - Starting at $50
If you deleted or lost a file on accident, we can find that missing file and restore it. What's even better, we can provide this service remotely from our office. We charge $50 for simple lost/deleted file recovery per file. By scheduled appointment only.
Advanced Data Recovery - Starting at $150
Over time, every disk drive will fail eventually. If your disk drive is failing or accidentally got wiped, our skilled technicians can generally recover your data. We also provide additional services for disk drives that have completely failed. By scheduled appointment only.
Hardware repairs come with a 30 day labor warranty. If your computer breaks down with the same problem within 30 days of the repair, we will fix it at no labor cost to you. Any warranty work must be inspected, diagnosed, and performed by an Alpha Computer Experience computer repair technician or the warranty is void. No warranty for virus/malware/adware infections, operating system crashes, or software issues. Parts used for repair, or any equipment/supplies sold to you are subject to the manufacturer's warranty only. Most manufacturer warranties generally last about 12 months. Please ask us for details to specific parts, equipment, or supplies that you purchase. All sales are final. No refunds. If you are not 100% satisfied with any of our services, Alpha Computer Experience will do everything reasonable to resolve the problem for you.
Note: For each on-site service call, the hourly charge is also the minimum charge. Additional time billed at 30 minute increments rounded up. All service rates are for labor charges only and excludes costs of parts.