Secure Your Network and Property
Your network and property should be secured from threats. We secure wired and wireless networks with strong passwords so that threats will be kept outside. We also can install monitoring software on employees machines so that you can easily see what they are doing from a remote computer. Make sure your employees are remaining productive with monitoring software.
In addition to our security services, we can install security cameras for your home and/or business. The cameras we use are high quality and can be remotely viewed from just about any computer.
Wired and Wireless Security
Let our technicians secure your network against outside threats. We know the best wired and wireless security protocols for your network. We can configure your wireless router to allow guest access so visitors can access the internet via WiFi and in turn be unable to access your personal or business network. Our technicians also can secure your computers so specific employees are allowed only to view and/or modify explicit files and folders.
Monitoring Software for Computers
Half of security breaches are a result of employee behavior. Keep an eye on what your employees are doing on their computers. We can install monitoring software on all your machines. You'll be able to remotely view recorded and real-time screenshots of user activity, websites that have been visited, online searches, keystrokes, chat room conversations, and more. The monitoring software runs in stealth mode and records around the clock, 24/7. We can train you on how to use the software which is fairly easy to use.
Security Cameras & Systems
Secure your property outside and inside with security cameras. Security cameras help deter unwanted people and provide 24/7 video recording. Recording can be viewed remotely from almost any computer including Windows, Mac, iPhone, Android, Windows Mobile, Blackberry, and any device that can open a web browser. We can install and configure outdoor/indoor cameras with night-vision capabilities. Our technicians will also train you on how to view recordings and real-time camera monitoring.
Hardware repairs come with a 30 day labor warranty. If your computer breaks down with the same problem within 30 days of the repair, we will fix it at no labor cost to you. Any warranty work must be inspected, diagnosed, and performed by an Alpha Computer Experience computer repair technician or the warranty is void. No warranty for virus/malware/adware infections, operating system crashes, or software issues. Parts used for repair, or any equipment/supplies sold to you are subject to the manufacturer's warranty only. Most manufacturer warranties generally last about 12 months. Please ask us for details to specific parts, equipment, or supplies that you purchase. All sales are final. No refunds. If you are not 100% satisfied with any of our services, Alpha Computer Experience will do everything reasonable to resolve the problem for you.
Note: For each on-site service call, the hourly charge is also the minimum charge. Additional time billed at 30 minute increments rounded up. All service rates are for labor charges only and excludes costs of parts.