Training & Consulting - $95 per hour
Alpha Computer Experience technicians are very patient and informative when it comes to teaching you knowledge about your computer. We can train you and your employees on how to be more efficient with anything from basic computer tasks to advanced tutorials in specialized software. Our skilled technicians can also consult about anything technology related and provide reasonable solutions.
Hardware repairs come with a 30 day labor warranty. If your computer breaks down with the same problem within 30 days of the repair, we will fix it at no labor cost to you. Any warranty work must be inspected, diagnosed, and performed by an Alpha Computer Experience computer repair technician or the warranty is void. No warranty for virus/malware/adware infections, operating system crashes, or software issues. Parts used for repair, or any equipment/supplies sold to you are subject to the manufacturer's warranty only. Most manufacturer warranties generally last about 12 months. Please ask us for details to specific parts, equipment, or supplies that you purchase. All sales are final. No refunds. If you are not 100% satisfied with any of our services, Alpha Computer Experience will do everything reasonable to resolve the problem for you.
Note: For each on-site service call, the hourly charge is also the minimum charge. Additional time billed at 30 minute increments rounded up. All service rates are for labor charges only and excludes costs of parts.