We Repair Desktops, Laptops, Tablets, Macs & More
Our technicians at Alpha Computer Experience are experts when it comes to diagnosing and repairing computers. Schedule an on-site appointment or schedule to bring in your computer for repair. We service all brands of desktops, laptops, and Macs with Windows 8/7/Vista/XP or Mac OSX. We can fix software errors, slow computers, email problems, printer issues, remove viruses, and much more
After you have setup your appointment, a skilled technician will perform a professional evaluation and recommend the solutions for repair. You will be provided with pricing, options, and we will complete the requested repair of your choice. After the computer has been repaired, our technician will move forward with any necessary configuration and testing to ensure that your computer is running properly again. We pride ourselves in offering comprehensive and complete computer repairs to meet each of our customers individual needs.
Speed Up Your Computer
We can upgrade your computer with better parts. Want your computer to operate faster? We can install a solid state drive which is a lot faster than a traditional hard drive. Most notably, this speeds up the time of booting your operating system and opening programs faster.
Adding memory (RAM) will also increase your computer's performance when many programs or browsing tabs are open at the same time. Parts cost additional.
On-Site Computer Service Call - $95 per hour
Our Bolingbrook, IL computer repair shop provides on-site service typically to Bolingbrook, Naperville, Woodridge, Lisle, Plainfield, Aurora, North Aurora, Warrenville, Downers Grove, Westmont, Darien, Lemont, and Romeoville. If your town is not listed, feel free to call and ask if we service your community. We require someone 18 years of age or older to be present. By scheduled appointment only.
On-Site Computer Emergency Service - $125 per hour
If your computer or network needs emergency service and is not scheduled, we will make it a priority and send a computer repair technician to your location within 4 hours. 1 hour minimum charge. Additional time billed at 30 minute emergency rate increments rounded up. We require someone 18 years of age or older to be present. A $35 travel fee will be added beyond our 15 mile radius.
Call us to send out a computer repair technician now
In-Shop Computer Service - $70 per hour
You may drop-off your computer at our shop. We usually only need your computer, which is the "box". We don't usually need your monitor, keyboard, mouse, or any cords.
For laptop repairs, be sure to bring in your AC power adapter, which is the power cord you use to charge your laptop.
We will diagnose your computer and call you with an estimate. Most repairs are done within 2-4 business days or less. By scheduled appointment only. We also offer flat rate package pricing for most standard in-shop computer services.
Popular Flat Rate & Packaged Pricing
Complete Virus Removal - $100
Viruses and malware infections are serious as they can do a lot of harm to your important documents and files as well as steal your information. Bring in your computer and we will completely remove malicious threats from your computer. Afterwards, we will ensure that your operating system and programs are working properly again. We will also give your computer a software tune-up. Most repairs are done within 2-4 business days or less. By scheduled appointment only.
System Rebuild - Starting at $100
Sometimes it's best to make a fresh start, and a system rebuild will ensure your computer performs just like it did when it was new. System rebuilds include re-installation of the operating system, download and install current drivers, critical updates, and installation of two additional software applications. Customer must provide or purchase licensed copies of the software. By scheduled appointment only.
Data Transferring Services - Starting at $50
When purchasing a new computer you will probably want your files from your old computer on your new one. We can transfer over files to your new computer which include documents, pictures, music, videos, downloads, favorites, and more. We also can clone your disk drive to a new or better disk drive such as a solid state drive for increased performance.
Any custom software will have to be installed at an additional fee. Advanced file transfers for custom software and email is additional. We recommend the "Home/Business Customization" package if you are wanting data transferred to your new computer. By scheduled appointment only.
Remote IT Support - $35 per half hour
Let us connect to your computer remotely. You can see what we are doing in real-time. Great for troubleshooting software issues, program installs, and updates. We provide remote assistance for error messages, slow computer, email problems, consulting, and much more.
If your computer has an active high-speed internet connection, can open a browser, a view our website, we typically can fix it remotely. Just click on remote support to get started. By scheduled appointment only. Evening appointments are available upon request.
Pick-up and Drop-Off Services Available
If requested, we will gladly pick-up the computer to be worked on in our shop. After repairs have been performed, we will drop-off your computer and spend a few extra minutes answering questions. We require someone 18 years of age or older to be present. Does not include parts and labor. On-site service billed additionally. Appointment must be scheduled at least one day in advanced.