Experienced Computer Technicians Solving Home & Business Network Issues
If you are having any problems with your network, we can solve them! Our technicians have seen and fixed hundreds of network issues, so chances are great that we can solve any of your network issues that you may be experiencing. Let our certified computer technicians diagnose and fix any issues with your WiFi routers, wireless coverage in your home or business, computer network connectivity, network printer connections, file servers, domain servers, and NAS (Network Attached Storage). Call us today to schedule an appointment. We are local, fast and serve the Chicagoland & Chicago suburbs areas.
Professional Home & Business WiFi Setup — Wireless Coverage & Connectivity Issues
We know how frustrating it can be when your wireless router suddenly stops working properly, unable to connect a device, or your device has a weak signal in certain spots of your home or business. Give us call to resolve these issues and any other problems that you are experiencing with your computer network. Our technicians are experience with any brand or make of WiFi router and know how to program them correctly, so you get the best wireless setup and connection possible. We can extend wireless networks to cover more areas within a home or business, boost wireless signals, bridge wireless networks together (including linking buildings wirelessly), and make sure your WiFi routers are secured. We can also setup private internet guest networks for businesses that wish to provide WiFi to their customers while keeping the business network separate and secured from guests.
We Build, Repair & Maintain Windows & Mac Computer Networks
We build, take care of and manage numerous networks within homes and businesses. We do everything from configuring wireless routers, to installing cables, managing servers, and IT consulting to provide the best computer experience for all our clients. We can setup shared folders, solve network problems, fix wireless range issues, speed up computers & networks, backup entire networks efficiently, and much more. Give us a call today and let us be your dedicated computer techs.
Home & Small Business Network Support
Any computer or network issue you may have is our problem to solve. We are local, fast and affordable computer technicians. We love working with residential and business clients. Our technicians take the time to listen to your concerns and figure out the best route of action. We often provide our clients with multiple solutions, so we can work within your budget and time-frame. We have extensive knowledge and experience working in Windows and Mac computing/networking environments.
Custom WiFi, Wireless Routers, Servers & Network Cables
Custom configure entire networks to meet your needs, desires, and goals. Building reliable and affordable networks, and maintaining them, is one of our biggest services that we provide to our clients. Take advantage of our experience to get everything you need for your network and computer equipment. We work with only the best computer equipment brands in the industry to ensure our clients receive the computer experience that they desire. Whether you have an existing computer network or looking to build/extend one, call us today to setup an appointment so we can consult about the best options for your custom computer network.
Wireless Networks & WiFi Extenders
We install and configure wireless routers and extenders locally and professionally. Setup usually takes less than an hour and we make sure your WiFi network is fully secured. Guest access can be setup so that other people with the guest code can get online through your WiFi router, and at the same time, they won't have access to your internal network and computers. Wireless printers, smartphones, tablets, laptops, televisions, and other wireless devices can be connected to your network and computers by our skilled technicians. We also can diagnose and fix any problems you might have with WiFi connectivity and/or range.
Network & Coax Cable Installations
The fastest networks are wired networks and that means network cables need to be installed in your home or office for every location that has a computer and/or network plugin. We setup cable networks properly that look clean and perform great after we finish. We can install patch panels and switches for small to large networks as well as configuring network routers for the best bandwidth efficiency for any data and/or voice network. By scheduled appointment only. We charge our standard hourly rate for network cable installs and provide free estimates before starting any work.
Computer Equipment/Network Moving and Relocation Services
We absolutely love helping others move their entire computer network and computer equipment to a new location. If you're a home or business that is planning on moving, call us to make sure the transition for your computer network and computer equipment is as smooth as possible. We can also setup your new location before you officially move, reducing downtime for your business. We'll install network cables, test every network plug for solid connections, label equipment, and create a plan for moving your computers. Come moving day, we work fast to move and setup all of your computer equipment. After everything is setup, we test your equipment to make sure everything is working properly. Call us today to consult, plan and schedule your computer equipment and computer network move.
Hardware repairs come with a 30 day labor warranty. If your computer breaks down with the same problem within 30 days of the repair, we will fix it at no labor cost to you. Any warranty work must be inspected, diagnosed, and performed by an Alpha Computer Experience computer repair technician or the warranty is void. No warranty for virus/malware/adware infections, operating system crashes, or software issues. Parts used for repair, or any equipment/supplies sold to you are subject to the manufacturer's warranty only. Most manufacturer warranties generally last about 12 months. Please ask us for details to specific parts, equipment, or supplies that you purchase. All sales are final. No refunds. If you are not 100% satisfied with any of our services, Alpha Computer Experience will do everything reasonable to resolve the problem for you.
Note: For each on-site service call, the hourly charge is also the minimum charge. Additional time billed at 30 minute increments rounded up. All service rates are for labor charges only and excludes costs of parts.