New Computer Setup
Looking to Purchase a New Computer?
With computers evolving all the time, it can be difficult to know what computer is best for you. Alpha Computer Experience can research and recommend the best computer for your needs and budget. We have a few questions to help us determine which type of computer you may prefer. Please read "How to Determine the Best Computer for You" article for more information about selecting a new computer.
After you purchase your new computer with our help, there still work that needs to be done before your new computer is ready to use. Your operating system needs to be setup, updates installed, pre-installed trialware removed, restore disks created, and much more.
We have created a packaged below to help you setup your new computer, done in-shop to save you money. Also, if you are wanting your data from your old computer transferred over to your new computer, we can do that too. We also provide services for transferring over custom software and other data.
New Computer Setup - $75
- Download critical & recommended updates from Microsoft or Apple
- Configure Windows Update Service to auto download / install
- Remove any unnecessary startup items and pre-installed junkware
- Verify system restore point is set
- Download / install Adobe Flash and Acrobat PDF Reader
- Download / install Java
- Download / Install Google Chrome, Quicktime, and Classic Start
- Install anti-virus and anti-spyware programs
- Install up to two customer provided software titles
- Create operating system recovery DVDs
- Configure email settings for Outlook, Thunderbird, Eudora, or Entourage
Data Transferring Services - Starting at $50
When purchasing a new computer you will probably want your files from your old computer on your new one. We can transfer over files to your new computer which include documents, pictures, music, videos, downloads, favorites, and more.
We can also clone your disk drive to a new better solid state drive for increased performance.
Hardware repairs come with a 30 day labor warranty. If your computer breaks down with the same problem within 30 days of the repair, we will fix it at no labor cost to you. Any warranty work must be inspected, diagnosed, and performed by an Alpha Computer Experience computer repair technician or the warranty is void. No warranty for virus/malware/adware infections, operating system crashes, or software issues. Parts used for repair, or any equipment/supplies sold to you are subject to the manufacturer's warranty only. Most manufacturer warranties generally last about 12 months. Please ask us for details to specific parts, equipment, or supplies that you purchase. All sales are final. No refunds. If you are not 100% satisfied with any of our services, Alpha Computer Experience will do everything reasonable to resolve the problem for you.
Note: For each on-site service call, the hourly charge is also the minimum charge. Additional time billed at 30 minute increments rounded up. All service rates are for labor charges only and excludes costs of parts.